Frequently Asked Questions

Our experience of having worked with insurance companies for many years gives us the insight of how claims are truly handled.

No does not always mean no. A lot of times insured’s are initially told no but after presenting additional information in the right manner, many times no turns into yes.

Remember, the adjuster telling you this works for the insurance company. In almost every situation we are able to add considerable value to your claim.

Texas has passed laws preventing contractors from representing themselves as insurance specialists. The contractor will often solicit work from the insurance adjuster and does not want to be on the adjuster’s bad side in fear of losing out on potential future work. Sometimes the insurance adjuster will speak to the contractor about potential future work and as a result, your claim could be compromised.

We will meet with you to review and discuss your claim for free.

If your claim is denied and you do not get paid on your claim, there is no charge for our services.

The going rate is 10% of the total amount of the claim for which service is provided. IE: If we help you with your building loss and you handle the contents loss with the insurance company yourself, we would only charge you the agreed percentage of the building loss amount to be paid. We may be able to charge less than 10% of the paid claim, depending on the amount of the covered loss, type of loss and other facts of the claim.